Text Mining as a Supporting Process for VoC Clarification
Müşteri Sesinin Ayrıştırılmasını Destekleyen Bir Süreç Olarak Metin Madenciliği
by Aysun Kapucugil İkiz, Güzin Özdağoğlu
School of Transportation and Logistics, Istanbul University
Avcilar Campus 34320 Avcilar/Istanbul/TURKEY
Bahadır Fatih Yıldırım, Ph.D.
+ 90 (212) 473 70 00 - 19263
alphanumeric journal has been publishing as "International Peer-Reviewed Journal" every six months since 2013. alphanumeric serves as a vehicle for researchers and practitioners in the field of quantitative methods, and is enabling a process of sharing in all fields related to the operations research, statistics, econometrics and management informations systems in order to enhance the quality on a globe scale.