Implementation Six Sigma of Service Industry: A Case of Tourism Industry
Hizmet Sektöründe Altı Sigma Kalite Felsefesinin Uygulanması: Bir Turizm İşletmesi Örneği
by Ötüken Senger, Ömer Cengiz
School of Transportation and Logistics, Istanbul University
Avcilar Campus 34320 Avcilar/Istanbul/TURKEY
Bahadır Fatih Yıldırım, Ph.D.
+ 90 (212) 473 70 00 - 19263
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